Careers – Tourism 1

English for Careers – Tourism 1

For whom: Employees in the tourism, hospitality, and restaurant industries.

Goal: Improve English language skills for working with clients and colleagues in the tourism sector.

What is studied:

Specialized phrases and expressions for communicating with tourists.

Customer service, methods of providing information, answering questions, and solving problems.

Describing travel itineraries, planning tours, and making reservations for hotels and transportation.

Understanding cultural differences and etiquette in various countries.

Translating information about tourist safety and managing emergency situations.

Basic principles of developing tourism services and working with clients.

Developing skills in reading, listening, writing, and speaking in English.

By completing this course, participants will confidently use English in the tourism sector to effectively communicate with tourists, handle problems, work with varioustypes of clients, and design travel proposals.