Verbal and Non-verbal Communications

Verbal and Non-verbal Communication

Goal: Improving verbal and non-verbal communication skills.

What is taught:

Basics of verbal communication: speech, diction, sentence structure, using language to influence.

Non-verbal communication: gestures, facial expressions, posture, spatial distances, body language.

Effective listening: active listening, paying attention to details, picking up on non-verbal cues from the speaker.

Feedback: how to give and receive information constructively and effectively.

Communication in a multicultural environment: understanding different cultural communication styles, recognizing and respecting cultural differences.

The impact of verbal and non-verbal communication on perception and decision-making.

Building self-confidence through improved communication skills.

Overcoming communication barriers: working with accents, understanding and using personal communication characteristics.